We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On all orders
No questions asked return policy
support@thechicagomall.com
Worry-free shopping
Great thing! Simultaneously charges and two iPhones, watches, AirPods and aycos without loss. Its money costs 100%
Everything is super, thank you
In appearance, high-quality charging. Thanks to the store.
Cool thing! Now do not bother with power supplies. Works perfectly, shows how quickly and how much connected gadgets are charged. I recommend!
very good
Very good product, good quality, perfectly responding to the description
It came in 25 days. Packed well. All ports are working. There are questions about displaying connected ports, but we will look
Perfect
Everything came quickly and everything is fine I'm happy
Got this miracle pretty quickly, although the store did not hurry to send it. Packed normally, damage the packaging would not be easy. The device works, but for me a little strange. According to the display, the iPhone 5S it charges 0.6-0.95a (as should), the Samsung 1,15 tablet (this is something small), Xiaomi Mi 8 1.78a (quick charge). The fast charging port is only one, although I expected for some reason all the ports (probably strange I). In principle, it works and fine.
I'm really happy of this product. Charge fast, beautiful. Everyone in my family love it. Good for multiple charge device throughout a night during traveling with such less port. Speaker, phone, ipad, other devices at one time.
Everything's fine. The parcel went longer than a month and was not tracked. The rest of the charging works and corresponds to the photo
I am very satisfied with the quality of the product Despite the delay accused I give 5 stars for the store and 5 stars for the product And thank you bcp bcp
Delivery fast, packed well, a little wrinkled box, all in the film, inside two boxes with power cable and charging, works cool, in turn shows in the charging current connectors.
It’s very good.
The goods are good quality thanks.
Cool. Shows each port how much charge goes. Smart watches, toothbrushes charge low current. Great.
Excellent charger, immediately released a bunch of power supplies, power 40 w, i recommend,
Very neatly packaged and good quality unit. Very stylish and would make a good charging station for all electronic equipment in my house
In the photo the first seconds of the turn on... Then the amperage increased. Everything works like a clock. But the main thing-this device is just a sympathy! So small and comfortable.
work :)
The power usb arrived quickly and in good condition, recommended the vendor for very fast shipping and good products quality
Thank you all satisfied. Prodovtsa recommend
Very useful. Good quality. Fast charging port is really good.
Excellent product, i arrive sooner than expected. I'm gonna try it.
For now works.
The order came quickly, whole and without damage! I recommend!
A+ FAST SHIPPING
All as in the description, i liked the beautiful ....